Redress Scotland continues to receive more completed applications from the Scottish Government every month. This means that for a lot of completed applications it will take longer before these are allocated to a panel so they can make decisions.
The timescales below are accurate at the time of publication. However, it is possible that timescales may increase in the longer term (for example, if we continue to receive more applications).
Current Information on Timescales (August 2024)
Most applications received are for Individually Assessed Payment. For the majority of these types of application our current timescales for when we expect the panel to take place are:
- applications received prior to July 2024, within 8 months of being received
- applications received after 1 July 2024, within 10-12 months of being received
Please note that for Individually Assessed Payment applicants who have a terminal illness (priority 1) or who are aged over 68 (priority 2), we would expect a panel to take place within 6 weeks of your application being received.
For all other types of application, our current timescales for when we expect the panel to take place are:
- all applications where applicants have a terminal illness (priority 1) or applicants aged over 68 (priority 2), within 6 weeks of being received
- Fixed Payment and Next of Kin applications, within 8 months of being received
- any application that has been submitted for a Review or a Reconsideration, within 2 months of being received
We will review and update this information on a monthly basis, and we encourage you to check regularly.
We are aware that this waiting period is difficult for many people, and that the application process may have already taken a long time before your application is sent to us. We are working hard to limit the time you will have to wait and have more panels taking place every month. We also want to provide the most accurate information we can about this.
When Redress Scotland receive your application, we will write to you to confirm receipt and advise when it is likely to be allocated to a panel.
Find out more about how decisions are made in panels.
Find out more about priority categories and our targets for making decisions.