Accessibility

This accessibility statement applies to the Redress Scotland website.

Redress Scotland is committed to making its website accessible to everyone, This includes older audiences and those with visual, hearing, cognitive or motor impairments.

What we do to support accessibility

• Use clear, plain language
• Provide sufficient colour contrast and resizable text
• Ensure all navigation is available using a keyboard only
• Make links descriptive
• Ensure videos (where provided) have captions and/or transcripts
• Test regularly with assistive technologies
• Proper heading structure maintained throughout the site (H1, H2, H3, H4) to ensure logical navigation for screen readers.
• Alternative (alt) text provided for all images where required.
• Tables converted to text wherever possible; where tables remain necessary, they are correctly tagged so that screen readers can interpret them fully.

What we're doing to improve accessibility

• Easy-read versions of key documents are being developed and added to the website
• Two of our videos will be redeveloped to be accessible for those who use BSL
• An FAQs section will be added to our website and will be reviewed and updated regularly.
• We will be adding images of our Chair, Chief Executive and Senior Management Team to the ‘Our People’ section of the website

Feedback and contact information

We welcome your feedback on the accessibility of the Redress Scotland website. If you encounter any accessibility barriers, find it difficult to use any part of the site, need information on this website in a different format (for example, accessible PDF, large print, easy read, audio recording or braille)

Please contact us at:

Email: communications@redress.scot

Enforcement procedure

The Equality and Human Rights Commission enforces the accessibility regulations (the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018).

If you’re not happy with how we respond to your feedback, contact the Equality Advisory and Support Service. They are an independent advice service. They will advise you on what to do next.

Compliance statement

This website partially complies with the Web Content Accessibility Guidelines version 2.1 (WCAG) AA standards.

Preparation of this accessibility statement

This statement was last updated, January 2026.

It is reviewed at least annually and updated whenever significant changes are made to the website. We continuously test and improve the site to maintain and improve accessibility for all users.